How to Raise a Complaint

Last updated: October 2026

We want every homeowner who reaches Investmentsgames Pest Control to be treated fairly and honestly. If something went wrong, tell us. This page shows how to send a complaint and what comes next. It is a general template, not legal advice.

What You Can Tell Us About

You can write to us about:

• Your experience when you called or contacted Investmentsgames Pest Control
• The way your personal information was handled
• Anything on this site that seems unclear or wrong
• The conduct of a provider we connected you with

If the Issue Is With a Provider

Providers in our network are independent businesses. Each one is responsible for its own estimates, prices, products, work and customer service. If you have a problem with work done in your home, the usual first step is to raise it with the provider and keep a written record.

We still want to hear about it. Feedback helps us keep our network honest, and providers who repeatedly fall short of what we expect may be removed. Please know that Investmentsgames Pest Control cannot settle contract disputes, refund money for a provider's work or make decisions for a provider.

If your worry is about how a pesticide was applied, you can also contact the agency in Ohio that regulates pest control.

How to Send a Complaint

Email contact@investmentsgames.garden and include:

• Your name and how to reach you
• The date you contacted us or the provider
• The phone number you called or the form you used, if you remember
• The provider's name, if you know it
• A clear account of what happened and what outcome you hope for

What Happens After You Write

We will confirm we received your complaint by email, usually within a few business days. Then we look into what happened. That may include getting in touch with the provider. After that, we reply with what we found and any steps we are taking.

If You Are Still Unhappy

If our reply does not satisfy you, answer it and ask us to look again. You may also reach out to your state's consumer protection office or attorney general, or to your local Better Business Bureau.

Contact

Email: contact@investmentsgames.garden